The following items can be freely accessed by prospective and new
users of any version of Exl-Plan.
Download a 90-page manual for all versions/editions of Exl-Plan (other
than Basic and Free) as a Word DOC
inside MANUALEXL.ZIP (160k). Alternatively,
view/download it as an Acrobat PDF MANUALEXL.PDF (490k)
- you will need Acrobat
Reader - or view it as a web
page.
Exl-Plan Basic is supplied with a separate 100-page manual
(MANUAL_EXL-PLAN_BASIC.PDF -
871k) which can also be viewed online as web
pages.
The following online How to .. tutorials are relevant to
all versions of Exl-Plan and Cashflow Plan.
They are based on the Super version (US/Canadian edition) of
Exl-Plan. Bear in mind that this is one of the more powerful and comprehensive
versions - Free, Basic, Micro, Lite and Pro are
(much)
less elaborate while Super Plus, Ultra and Ultra
Plus are more detailed.
We offer comprehensive support to purchasers of Exl-Plan.
Aside from giving assistance on specific issues relating to the installation
and use of Exl-Plan, we also provide general guidance on expanding Exl-Plan
or using it for more specialized or less conventional applications.
If Exl-Plan has installed satisfactorily
and you need help with its use, proceed as follows:
Check the online help or manual. Note that:
Your copy of Exl-Plan includes a 90-page
manual (Word or PDF format) for all versions of Exl-Plan.
It can be found inside the EX* folder and accessed via the Start > Programs > Exl-Plan menu.
If you need help with 'getting started', refer to the
topic/section entitled "Using Exl-Plan".
If you need help with entering assumptions, check the
"Guidance on Entering Assumptions" topic/appendix.
If you need help with expanding Exl-Plan, refer to "Changing
Exl-Plan".
Exl-Plan also includes a series of Flash-based tutorials
(running for 19 minutes) covering setting up Excel, getting
started, the basics and using Quik-Plan. These can be accessed
via the Start, Programs, Exl-Plan menu.
Refer to the accompanying README.DOC file which will be found
inside Exl-Plan's folder (i.e. EX*).
Look through the extensive Frequently
Asked Questions for Users. Tip: Once this page loads, use your browser's Find facility
to search it for relevant key words.
If none of the foregoing sources
resolve the issue, contact us by fax or phone or use this Contact Form. The Contact Form is the best route on account of time zone
differences etc. - we strive to respond to all support queries
within 24 hours. When first making contact, you should provide
some reference to your purchase e.g. date, order number, purchase
service and so on.
If Exl-Plan has not installed OK,
proceed as follows:
If Exl-Plan partly installs, you may be able to access the
README.DOC file inside Exl-Plan's folder (i.e. EXL*).
If none of the foregoing sources
resolve the issue, contact us by fax or phone or use this Contact
Form. The Contact Form is the best route on account of time
zone differences etc. - we strive to respond to all support queries
within 24 hours. When first making contact, you should provide
some reference to your purchase e.g. date, order number, purchase
service and so on.
Registered users of paid-for versions of Exl-Plan
can avail of a very attractive discount scheme to trade up to a more
powerful version of Exl-Plan. To initiate this process, send us an email or
use the Contact Form giving the following details
about your original purchase of Exl-Plan:
Your registered
user name and/or organization.
Your current version of Exl-Plan (i.e. Basic, Micro,
Lite etc.).
Approximate date (or serial number)
of the invoice/delivery note or confirmation email sent by
us when you originally purchased Exl-Plan.
The desired version of Exl-Plan.
Get full details about trading up here. You can also use the above procedure to make a free switch to the latest
release of your current version of Exl-Plan.
We provide only limited support to users of the Exl-Plan Free.
If you have a problem:
Check the online help or manual. Note that:
Your copy of Exl-Plan includes a 95-page
manual (PDF format).
It can be found inside the EX* folder and accessed via the Start > Programs > Exl-Plan menu.
If you need help with 'getting started', refer to the
topic/section entitled "Using Exl-Plan".
If you need help with entering assumptions, check the
"Guidance on Entering Assumptions" topic/appendix.
If you need help with expanding Exl-Plan, refer to "Changing
Exl-Plan".
Exl-Plan also includes a series of Flash-based tutorials
(running for 12 minutes) covering setting up Excel, getting
started and the basics of using Exl-Plan. These can be accessed
via the Start, Programs, Exl-Plan menu.
Refer to the accompanying README.DOC file which will be found
inside Exl-Plan's folder (i.e. EX*).
Look through the extensive Frequently
Asked Questions for Users. Tip: Once this page loads, use your browser's Find facility
to search it for relevant key words.
If you still have a difficulty, use the Contact
Form and we may be able to give additional help.
MANUALEXL.PDF (490k)
- you will need Acrobat
Reader - or view it as a web
page. 
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